Common questions about products, installation, repair, shifting and service support.
A safe protects cash, jewellery, documents, and valuables from theft, fire, and accidental loss in a way that a locked drawer or cupboard simply can't. Beyond security, it also gives quick, organised access to important items like property papers, passports, or insurance documents exactly when they're needed.
The right safe depends on what you're storing, how often you access it, and the level of risk involved. A home locker for jewellery and documents has different requirements than a cash safe for a retail counter or a fireproof cabinet for an office handling sensitive records — the best choice comes from matching the safe to actual usage, not picking the most expensive option available.
A fire-resistant safe is built with insulating material to protect contents from heat during a fire, while a burglary-resistant safe is built with reinforced steel and stronger locking mechanisms to resist forced entry, drilling, or prying. Many safes offer a combination of both, but the primary rating tells you which threat the unit is actually engineered to withstand.
Yes. Tijoriwalas is an authorized channel partner of Steelage, ChubbSafes, and Ozone Security Solutions, which means every product recommendation, installation, and service is backed by genuine manufacturer standards and authentic parts — not generic or unauthorized substitutes.
Yes, when fitted and maintained correctly. Digital locks from established brands offer strong resistance to tampering and added convenience like code changes and multi-user access, but reliability depends on proper installation and periodic maintenance — a poorly fitted digital lock can fail regardless of how advanced the mechanism is.
Yes. Recommendations are based on what your business actually stores and how it operates — a jewellery showroom, a corporate office handling documents, and a retail counter managing daily cash each need a different safe type, size, and lock configuration suited to that specific risk profile.
Yes, delivery and service support are available across India, with installation and after-sales support coordinated based on your specific location and requirement.
Corporate offices handle confidential documents, client files, cash, and sometimes valuable equipment or records that carry both financial and compliance risk if lost, damaged, or accessed by the wrong person. A proper safe or filing cabinet protects against theft, fire damage, and unauthorised access, which matters for both security and regulatory accountability.
Office use typically calls for fireproof filing and record cabinets for document storage, digital lock safes for cash or valuables with controlled access, and in some cases vault-grade units for highly sensitive material. The right combination depends on office size, document volume, and how many employees need access.
Yes. Fire Resistant Filing Cabinets (FRFC) protect physical documents and records from fire damage, which is especially important for offices handling compliance-critical paperwork, contracts, or historical records that can't easily be replaced if lost.
BIS certification means the safe has been independently tested against IS 550, the Indian standard covering construction quality, lock strength, and resistance to drilling, cutting, and prying. Without it, terms like “heavy-duty” or “high-security” are marketing language with nothing behind them to verify.
The classes depend on which standard is being used. Under BIS/IS 550, safes are classified by class (such as B, C, and BB) based on steel thickness and resistance level. Under the European EN 1143-1 standard, safes are graded from 0 to XIII, with higher grades indicating stronger resistance and typically higher insurance coverage limits. Japanese Grade standards follow a similar tiered structure. The right grade depends on what you're storing and the risk level of where the safe will sit.
No. They are separate testing frameworks issued by different bodies — BIS for India, EN 1143-1 for Europe, and Japanese Grade standards for Japan — each with its own testing method and grading scale. A safe can hold more than one certification, which is common for manufacturers supplying multiple markets, and having more than one international certification gives extra confidence that a rating isn't tied to a single country's testing methodology.
Yes. Depending on the specific product and brand — Steelage, ChubbSafes, or Ozone Security Solutions — our range includes safes certified under BIS (IS 550), EN Grade, and Japanese Grade standards, so you can choose a unit whose certification matches your own compliance or insurance requirement.
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